Terms of service

Overview
This website is operated by Stotts Bicycles. Throughout the site, the terms “we,” “us,” and “our” refer to Stotts Bicycles. By visiting our site or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service and all related policies, including our Return Policy, Shipping Policy, and Privacy Policy. These Terms apply to all users of the site.

Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You agree not to use our products or services for any unlawful or unauthorized purpose.

General Conditions
We reserve the right to refuse service to anyone at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our written permission. You understand that content (excluding credit card information) may be transferred unencrypted over various networks.

Accuracy of Information
We strive to keep all product information accurate and current, but we are not responsible if information on the site is incomplete, outdated, or inaccurate. Product descriptions, pricing, availability, and specifications may change at any time without notice.

Modifications to the Service and Prices
Prices for our products may change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time.

Products and Services
Some products or services may be available exclusively online. We make every effort to display product colors and details accurately, but we cannot guarantee the precision of your device’s display. We reserve the right to limit sales of products to any geographic region, individual, or order quantity.

Billing and Account Information
We may refuse, limit, or cancel any order you place with us. We may also limit or cancel orders placed under the same customer account, payment method, or shipping address. You agree to provide complete and accurate purchase and account information.

Post-Purchase Support
We want you to feel confident in your purchase. Our team is available to help with sizing questions, product guidance, and setup recommendations before you order. After your purchase, we are happy to answer questions about fit, adjustments, and use. This support is advisory and does not replace professional mechanical service when required.

Optional Services (Assembly, Adjustments, Installations)
We may offer optional services such as bicycle assembly, adjustments, or installation of parts. These services may require separate payment and are provided as available. We are not responsible for issues caused by improper use, third-party assembly, unauthorized modifications, or maintenance performed outside our guidance.

Safety and Use Disclaimer
Cycling and cycling equipment involve inherent risks. By purchasing and using our products, you agree that proper assembly, maintenance, and safe operation are your responsibility. Stotts Bicycles is not liable for injuries, accidents, or damages resulting from misuse, improper assembly, lack of maintenance, or use in conditions beyond the product’s intended purpose.

Shipping, Returns, and Refunds
All purchases made through our store are governed by our separate Shipping Policy and Return Policy. By placing an order, you agree to the terms outlined in those policies.

Promotions, Discounts, and Gift Cards
Promotional offers, discount codes, and coupons are subject to separate terms. Unless specifically stated otherwise, discounts may not apply to bicycles, custom builds, sale items, services, or gift cards. We reserve the right to modify or discontinue promotions at any time.

Third-Party Tools and Links
Our site may provide access to third-party tools and may contain links to third-party websites. We do not monitor or control these tools or sites and are not responsible for their content or functionality. Your use of third-party tools or links is at your own risk.

User Comments and Feedback
If you send us comments, reviews, suggestions, or other submissions, you grant us the right to use, reproduce, edit, publish, or distribute them without restriction. We may remove content that is offensive, harmful, unlawful, or violates our policies.

Personal Information
Your submission of personal information is governed by our Privacy Policy.

Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct or update this information at any time without notice, including after an order has been placed.

Prohibited Uses
You may not use the site for illegal or harmful purposes, to violate intellectual property rights, to harass others, to upload malware, or to interfere with the security or functionality of the Service.

Disclaimer of Warranties
We do not guarantee that the Service will be uninterrupted, secure, or error-free. You agree that your use of the Service is at your own risk and that the Service and all products are provided “as is” without warranties of any kind unless expressly stated.

Limitation of Liability
Stotts Bicycles is not liable for any indirect, incidental, punitive, or consequential damages arising from your use of our products or services, except where prohibited by law.

Indemnification
You agree to indemnify and hold harmless Stotts Bicycles and its employees from any claim arising from your breach of these Terms or violation of any law or third-party rights.

Governing Law
These Terms of Service and any transactions conducted through our store are governed by the laws of the State of California.

Severability
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions remain in effect.

Termination
We may suspend or terminate your access to the Service for any reason at any time. You may stop using the site at any time. These Terms remain in effect unless terminated by either party.

Entire Agreement
These Terms, together with our posted policies, make up the entire agreement between you and Stotts Bicycles regarding your use of the site and services.

Changes to Terms
We may update these Terms of Service at any time by posting revisions on our website. It is your responsibility to review this page periodically.

Contact Information
Questions about these Terms should be sent to info@stottsbicycles.com.